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An increasingly global marketplace brings with it greater and more complex threats.  Terrorism, natural disasters, medical epidemics, industrial accidents and serious criminal activity all adversely impact businesses on a regular basis.

Good corporate governance brings with it a duty of care to an organization’s employees, shareholders, and the broader community, requiring organizations to be prepared for and respond effectively to any crisis situation that may adversely impact their business.  As recent events have shown, failure to be proactive in anticipating, preparing for, and managing a crisis can be severely damaging to a company’s reputation and share value.

What is Crisis Management?

Crisis management is the management of operations and organizations during a crisis situation where the normal business practices and management procedures of the organization do not necessarily apply.  Crisis management is not simply the mechanical implementation of procedural and physical actions, but comprises a range of thoughtful processes and steps to anticipate the complexities and wider implications of crisis situations.  Good crisis management is based on the principles of anticipation, preparation and rehearsal.

We are recognised crisis management specialists, and have worked with some of the leading companies around the world to develop their crisis management programmes, from board level exercises to resilience and continuity planning. 

Our crisis management services include:

  • Crisis management organisational development

  • Development of Crisis management manuals

  • Business continuity planning

  • Construction of desk-top and real time simulation exercises

  • Development of media communications programme

  • Broadcast media training

  • Crisis management team tactical support

 

 

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